Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Neighbr platform operated by Commonfield Systems Inc. (“Commonfield Systems,” “we,” “us,” or “our”). By accessing or using the Platform you agree to be bound by these Terms.

The Platform

Neighbr is a map-native Civic Operating System that connects residents, businesses, institutions, BIAs, community organizations, and public offices. The Platform is operated by Commonfield Systems Inc., a Canadian corporation, and is hosted in Canada.

Eligibility

You must be at least 13 years of age to use the Platform. By using the Platform you represent that you meet this requirement. Institutional accounts require an authorized representative of the organization.

Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information when creating your account. You are responsible for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

Acceptable use

You agree to use the Platform only for lawful purposes and in accordance with these Terms and our Community Guidelines. You agree not to: post false, misleading, or fraudulent content; impersonate any person, institution, business, or public office; harass, threaten, or harm other users; use the Platform to distribute spam or unsolicited communications; attempt to gain unauthorized access to any part of the Platform or its systems; use the Platform in any way that violates applicable Canadian or local law.

Civic content

Content posted to the Platform related to civic matters — including issues, polls, alerts, and institutional communications — must be accurate to the best of your knowledge. Deliberate misinformation about civic matters or public institutions is a violation of these Terms and may result in account suspension or removal.

Intellectual property

The Neighbr name, logo, and Platform design are the property of Commonfield Systems Inc. Content you post to the Platform remains yours, but you grant Commonfield Systems a licence to display and distribute that content through the Platform for the purposes of operating the civic features you have chosen to use.

Verified presence

Institutional accounts, business accounts, and public office accounts are subject to a verification process. Claiming to represent an institution, business, or public office you do not represent is a serious violation of these Terms and may result in permanent account removal and referral to appropriate authorities.

Limitation of liability

The Platform is provided on an “as is” basis. To the extent permitted by applicable Canadian law, Commonfield Systems is not liable for any indirect, incidental, or consequential damages arising from your use of the Platform.

Termination

We reserve the right to suspend or terminate your account for violation of these Terms, applicable law, or our Community Guidelines, with or without notice depending on the severity of the violation.

Governing law

These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada. Any disputes shall be subject to the jurisdiction of the courts of Ontario.

Contact

For questions about these Terms, contact us at [email protected]. Commonfield Systems Inc., Windsor, Ontario, Canada.

Changes to these Terms

We may update these Terms from time to time. We will notify registered users of material changes. Continued use of the Platform following notice constitutes acceptance of the updated Terms.